Customer Reviews and Reputation Management
Why are online customer reviews essential today?
Up to 84% of people today buy considering online customer reviews this number os dramatically higher than just last year. Even more important - mobile customers are making buying decisions on their phone and they consider online reviews.
- Google makes it easy for people to leave reviews and is now encouraging people to leave online reviews
- Yelp not only encourages people to leave reviews and rates their reviewers they are sending our direct email campaigns to users encouraging them to submit reviews
- Facebook is encouraging people to leave online customer reviews
How can increase your online customer review count?
On-Core Ventures Marketing provides the following for customer review collection:
- A dedicated landing page to send people to in order to solicit feedback and if they are happy ask them for an online customer review
- An email drip campaign to send to your customers to solicit feedback
- A QR code that can be printed on a card or on the back of your business card to make review entry simple
How can you monitor online customer reviews?
There are literally hundreds of places on the Internet that you can be reviewed. Controlling this is now a big part of reputation management. On-Core Ventures Reviews management customers get:
- Alerts whenever a new review is posted on any service
- Monitoring of reviews and reporting on a monthly basis
- Tracking of reviews over time
- On-Core Ventures will respond to your customer's reviews if you so desire so that there is a dialogue with your customers and you thank them for their feedback
- We will help you suppress or have negative reviews improved
Ready to see how your fare online?
Why wait? Getting a complete summary of your online customer reviews across the Internet is as easy as entering a few pieces of information about your business and you will get an immediate report summarizing the following:
- Issues and Overall Score
- Reputation and overall average rating
- On-line Reviews Volume and Distribution
We promise not to spam you or hound you by phone, but if after seeing your report you want to discuss our solutions for On-Line Reviews Management and how it can be implemented n your business we would love to schedule a follow-up meeting or Zoom conference session. Just click the image below to get started.